PolarisQuad.co.uk

Terms of Use
The following are terms and conditions for the sale of goods that will govern any contract for sale that we enter into with you. Please read these terms and conditions carefully.

Polaris quad.co.uk Terms and Conditions

These Terms and Conditions tell you the rights and obligations you have. Please read these carefully. You may have other rights granted by law and these Terms and Conditions do not affect these.

This does not affect your statutory rights as a consumer.

Polaris quad.co.uk contact details
We are Polarisquad.co.uk, Congleton. Our registered office is
71 Manchester Road, Congleton Cheshire CW12 2HT United Kingdom.

You can telephone us on 01260 278332
If you have any complaints about our service or any goods or services you purchase from us please contact us on sales@Polaris quad.co.uk or write to the address above

Purchasing from us

To purchase from us you must be over 18.

All Atco, Qualcast, Bosch machines sold as green label, graded, or e stock are unused machines that may be marked or not delivered in their original packaging and are sold with a 12 month manufacturer’s warranty only. Orange label are used machines sold with a 12 month warranty.
This can differ for other manufacturers.

By submitting your order you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying goods (including passing your details onto couriers and other subcontractors). We will not use your details for other purposes without asking your consent and you may ask that your details are removed from our system by writing to the address above.

We are not obliged to supply the goods to you until we have confirmed acceptance of your order and this is when the contract is made. You do not own the goods until we receive payment in full.

All prices and offers are subject to change and availability. Errors and omissions accepted but Subject to not selling below our cost price.
Disclaimer
Whilst we have made every effort to ensure that the content of this website is as accurate as possible we do not guarantee the content will be free of errors. To the fullest extent permitted at law we shall not be liable for any kind of loss or damage from action taken or reliance placed on information contained on the site.
Cancellation by us.
We reserve the right to cancel the contract between us if:

We have insufficient stock to deliver the goods you have ordered:
The product is no longer available due to manufacturer’s non supply:
We do not deliver to your area; or
If one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.
If we do cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment

Allow ten working days for cheque clearance. For out of stock items, delivery dates given are only estimates.

Delivery
We aim to deliver goods to you within 48 hours but we cannot give an exact delivery date. We also may deliver the goods in several consignments but will not charge any extra delivery for this. We don’t take payment until we are ready to despatch your goods.

Complaints
We try very hard to exceed our customer expectations. In case we fail and you need to complain about our service then please email us at sales@Polarisquad.co.uk or call us on 01260 278332 and we will try to resolve your issue as quickly and easily as possible.

We will acknowledge all questions or queries within a maximum period of 48 hours excluding weekends and Bank Holidays.

Damaged or defective goods.
We will supply goods that are free from defects in materials and workmanship for a period that corresponds to the manufacturer’s warranty from the date of delivery.
If on delivery you find the packaging to be damaged or on a multi consignment a package to be missing you must note this on the delivery note prior to signing for the goods. Failure to do this will prevent us from being able to make a claim from the carriers and leave you responsible.
You should inspect the goods when you receive them for defects or damage. If you find a defect or damage you must tell us within 48 hours. If the goods are found to be damaged or defective on delivery to you, we will at your option repair, replace the damaged parts or exchange the goods. If you no longer require the goods they can be returned by you at your expense unused and in the original packaging for a refund of the price paid by you.

Other information you need to be aware of
A copy of these Terms and Conditions and your order may not be kept by us and so we advise you to print a copy of them for your information in the future.

If you are a consumer you have the right, in addition to your other rights, to cancel the contract and receive a refund. However, we will only accept unwanted products for a refund within 7 days of delivery, provided that the goods are complete with all relevant packaging in an unused and re-saleable condition. You must inform us in writing of your desire to cancel within seven working days starting on the day after the day the goods are delivered to you. You must return the goods to us at your expense and we advise you to ensure the goods are adequately insured during any return journey. If you have not returned the goods within 14 days of cancellation or if requested we can collect the goods from you at your expense.

Further details of how to exercise this right will be provided in the order confirmation note that you will receive after placing an order.

This is important. Please read carefully

You have the right to cancel this contract and return the goods at your expense. However, we will only accept unwanted products for refund within 7 days of delivery, provided that the goods are complete with all relevant packaging in an unused and re-saleable condition and in their original packaging

If you wish to cancel this contract, please e mail our returns department, sales@Polaris quad.co.uk
Once received and checked by us we shall refund the total amount of money paid by you for the goods, less any costs to collect the goods if required, within 30 days starting with the day on which we receive a notice of cancellation in writing from you.

We would remind you that once you have notified us of your desire to cancel the contract there is a legal requirement for you to take good care of the goods. You must return the goods to us at your cost to the relevant address below and we advise you to ensure the goods are adequately insured during any return journey. With any SIP products purchased SIP impose a handling charge of 15% to return to stock. This may not apply if you are exchanging the product for another SIP product. We will negotiate this on your behalf once you have confirmed what alternative product you require. If you have not returned the goods within 14 days of cancellation or if requested we can collect the goods from you at your cost.

From 1 July 2007, new government regulations called the Waste Electrical and Electronic Equipment (WEEE) Regulations came into force to encourage people to arrange collection or recycling of old electrical products, rather than throwing them away.
Q: Why should waste electrical goods be recycled?
A: Recycling unwanted electrical products is better for the environment. The amount of electrical waste, from hairdryers to washing machines, that is thrown away is increasing by around 5% each year. This means that in one year the amount of electrical waste created in the UK could fill Wembley Stadium 6 times!

Over 75% of waste electrical goods end up in landfill, where lead and other toxins contained in electrical goods can cause soil and water contamination. This can have a very harmful effect on the natural habitat, wildlife and also human health. When situated near populated areas these toxins can cause problems to communities as their water and soil is polluted.

Many of the electrical items that we throw away can be repaired or recycled. Recycling items helps to save natural resources and also reduces the environmental and health risks associated with sending waste electrical goods to landfill.
Q: How can I recycle my old electrical and electronic products?
A: Your item can be posted back at your own expense or returned to our business premises where it can be recycled within the guidelines of the WEEE directive. We are obliged under the WEEE regulations to offer our customers free take back of their WEEE on a like for like basis when they purchase a new electrical or electronic item from us.
For example if a customer purchases a new electrical hedge cutter from us we would accept their old hedge cutter and prevent it going into a landfill site by disposing of it in the correct manner

If you are purchasing a product from our store Just bring your waste product with you when you come to purchase your new one. You must make sure that the product is clean and safe – i.e. no sharp edges.*

*We reserve the right to refuse products that are not presented in a clean and safe manner.
All products must be returned to us within 28 days of receiving your new product, following the guidelines above.
Q: How will I know whether the new products I buy can be recycled?
A: All new electrical and electronic products sold now carry the ‘crossed out wheelie bin’ logo to help you identify which products are recyclable.